Introduction:

We are seeking reliable and efficient Housekeepers to join our team and ensure that our facilities are clean and well-maintained. The Housekeepers will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens.

• Perform tasks such as laundry and inventory management.

• Maintain a clean and organized work area.

• Report any maintenance issues or damages to the appropriate team members.

• Follow all safety and sanitation policies and procedures.

• Other duties as assigned.

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload.

• Ability to work efficiently in a fast-paced environment.

• Basic math skills

  Flexible Scheduling 

  Reliable Transportation

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and skilled Maintenance Technician to join our team and perform a variety of tasks to ensure the smooth operation and upkeep of our facility. The Maintenance Technician will be responsible for 2nd shift and performing routine and preventative maintenance, as well as troubleshooting and repairing equipment and systems as needed. The successful candidate will have strong problem-solving skills and be able to work independently, with weekends. 

Responsibilities:

• Perform routine and preventative maintenance tasks, such as cleaning and lubricating equipment, checking and replacing filters, and inspecting systems for proper operation.

• Troubleshoot and repair equipment and systems as needed, including electrical, plumbing, and HVAC systems.

• Respond to maintenance requests and emergencies in a timely manner.

• Maintain accurate records of maintenance activities and equipment inventory.

• Follow safety guidelines and procedures to ensure a safe work environment.

• Other duties as assigned.

  This is a 2nd shift position.  

Qualifications:

• Minimum of 2 years of experience as a maintenance technician or in a similar role

• Strong problem-solving and troubleshooting skills.

• Proficiency with hand and power tools

• Knowledge of electrical, plumbing, and HVAC systems

• Ability to work independently and prioritize tasks.

• Valid driver's license and reliable transportation are a plus.

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Line Cook/ Prep cook qualifications

able to communicate

show up on time

follow direction

work as a team player

Job Types: Full-time, Part-time

Pay: $14.00-$16.00

Responsibilities:

• Perform routine and preventative maintenance tasks, such as cleaning and lubricating equipment, checking and replacing filters, and inspecting systems for proper operation.

• Troubleshoot and repair equipment and systems as needed, including electrical, plumbing, and HVAC systems.

• Respond to maintenance requests and emergencies in a timely manner.

• Maintain accurate records of maintenance activities and equipment inventory.

• Follow safety guidelines and procedures to ensure a safe work environment.

• Other duties as assigned.

Qualifications:

• Minimum of 2 years of experience as a maintenance technician or in a similar role

• Strong problem-solving and troubleshooting skills.

• Proficiency with hand and power tools

• Knowledge of electrical, plumbing, and HVAC systems

• Ability to work independently and prioritize tasks.

• Valid driver's license and reliable transportation are a plus.

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Job Description

The Front Desk Supervisor is responsible for supervising the guest services team to ensure the completion of essential duties necessary for an efficient Front Desk operation.

Responsibilities will include but not be limited to:

• Respond to all guests’ requests, problems, complaints and/or accidents presented at the front desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous, and efficient manner. Follow up to ensure guest satisfaction.
• Attend daily and monthly room meetings.
• Participate in the required M.O.D. program as scheduled.
• Work at the front desk, concierge, and bell desk as appropriate.
• Maintain a professional working relationship and promote open lines of communication with managers, associates, and other departments.
• Work closely with accounting on follow-up items, i.e., returned checks, rejected credit cards, associate discrepancies, etc.
• Ensure staff greet and welcome all guests approaching the Front Desk in accordance with company SOP’s.
• Ensure implementation of all company policies and house rules. Understand hospitality terms.
• Assist in the preparation of revenue and occupancy forecasting.
• Ensure correct and accurate cash handling at the front desk.
• Ensure that associates are, always, attentive, friendly, helpful, and courteous to all guests, managers, and other associates.
• Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores.
• Monitor all V.I.P.s, special guests, and requests.
• Review daily guest services work and activity reports generated by Night Audit.
• Be familiar with all Brand Rewards programs and offers.

Basic Qualifications

• High school education, GED, or equivalent experience.
• Minimum 3 years of experience working in guest services is required with at least one of those in a supervisory role.
• Outstanding management, organization, communication, and leadership skills.
• Highly organized and detail-oriented.
• Must be able to abide by the company appearance standards and compliance with the designated uniform.
• Must be able to work any shift, weekends, holidays, and special events, as needed.
• Must have employment eligibility in the U.S.

Physical requirements:

• Basic office skills, experience with personal computer & Microsoft Office, and general office equipment.
• Regularly required to sit, stand, walk, bend, and use hands to handle objects, tools, or controls.
• Must lift to 50 lbs. and work most shifts in a standing position.
• Must have a valid driver’s license from the applicable state.
• Weekend availability is a must. 
  

The Company provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Education & Experience:

• College coursework in related fields is helpful.
• Experience in a hotel or a related field preferred.
• High School Diploma or equivalent required.
• Computer experience preferred

Physical Requirements:

• Flexible and long hours are sometimes required.
• Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during the entire shift.

Mental Requirements:

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select alternative courses of action quickly and accurately.
• Must be able to work well in stressful, high-pressure situations.
• Must be effective in handling problems in the workplace, including, preventing, identifying, and solving problems as necessary.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work and understand financial information and data, and basic arithmetic functions.
• Must maintain composure and objectivity while under pressure.

Essential:

• Approach all encounters with guests and employees in an attentive, friendly, service-oriented manner.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.
• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.
• Always maintain a warm and friendly demeanor.
• Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
• Establish and maintain good communication and teamwork with fellow employees and other departments within the hotel.
• Greet and welcome all guests approaching the Front Desk in accordance with Everwood Hospitality Service standards.
• Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
• Answer guest inquiries about hotel services, facilities, and hours of operation in a timely manner.
• Ensure logging and delivery of packages, mail, and messages to guests and meeting rooms.
• Review Front Office log and Trace Files daily.
• Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
• Follow all cash handling and credit policies.
• Be aware of all rates, packages, and special promotions as listed in the Red Book.
• Be familiar with all in-house groups.
• Be aware of closed-out and restricted dates.
• Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
• Be familiar with hospitality terminology.
• Have knowledge of emergency procedures and assist as needed.
• Handle check-ins and checkouts in a friendly, efficient, and courteous manner.
• Always use proper two-way radio etiquette when communicating with other employees.
• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
• Be able to perform and complete all tasks and duties on the shift checklist promptly and efficiently.
• Be able to complete a bucket check, room rate verification report, and housekeeping report.
• Balance and prepare individual paperwork for closing of shifts according to hotel standards.
• Maintain and market promotions and guest programs.

Marginal:

• Maintain a clean work area.
• Assist guests with safe deposit boxes.
• Attend meetings/training as required by management.
• Perform other duties as required by management.

PM Shift: 3PM-11PM

Weekend availability is a must. 

The Company provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Job Description:
 The Chief Engineer is responsible for all administrative, financial, and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel.

Responsibilities will include but not be limited to:

• Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures, and Loss Prevention Standards.
• Create, approve, and post all Engineering staff schedules.
• Create and adhere to the annual budget for the department.
• Develop financial forecasts and actively participate in monthly profit/loss review meetings.
• Develop and implement plans to maintain property, equipment, grounds, and other assets in an acceptable state of repair.
• Ensure the hotel is in compliance with all local, state, and federal laws.
• Create and implement a preventative maintenance program for all hotel equipment.
• Ensure that all emergency and life safety equipment and systems are inspected, tested, and certified per standards.
• Ensure that room maintenance requests are handled in a prompt and courteous manner.
• Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
• Assist as necessary with special projects and renovations.
• Actively participate in energy conservation programs.
• Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
• Ensure compliance with the Americans Disabilities Act (ADA).
• Administer all vendor contracts controlled by the engineering department.
• Support and participate in all company programs.
• Lead and participate in Safety Committee.

Basic Qualifications

• At least 2 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 1 or more years of related management experience.
• High school diploma or equivalent required.
• Stationary Engineer’s license if required by local code.
• HVAC, electrical, plumbing, boiler operations, and general maintenance skills are required.

Preferred Qualifications

• Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all required meetings and training.
• Maintain regular attendance in compliance with Standards, as required by scheduling, which will vary according to the needs of the company.
• Maintain high standards of personal appearance and grooming.
• Comply with Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.

Physical requirements:

• Long hours are sometimes required.
• Weekend availability required. 
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Equal Opportunity Employer (M/F/D/V)

The sales Coordinator is responsible for all administration duties to include but not limited to coordinating group room blocks in the PMS system, taking over the group bookings for the sales teams once the group goes definite, clerical contracting, data entry into Delphi, collecting all methods of payments, enter pick up into the sales system, and anything the sales teams requires.

Responsibilities will include but not be limited to:

• Notify/coordinate customer specifications with other departments and quickly, and efficiently respond to customer issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
• Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance prospects.
• Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested.
• Obtain (and enter) group blocks into the hotel property management system; enter rooming lists prior to reservation cut-off date, and coordinate with Guest Service Manager to make sure any special billing arrangements are entered into the PMS system correctly.
• Follow-up with clients after their event to obtain service feedback. Send a “thank you" email/note following each event.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Assist in copying/faxing/mailing.
• Prepare BEOs for kitchen staff and host weekly BEO meetings for department heads. Work closely/communicate with kitchen & banquet staff to ensure successful events Prepare group turnovers for operational department heads. Effectively communicate group needs with guest service staff and housekeeping staff.

Preferred Qualifications:

• Always maintain a warm and friendly demeanor.
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel-required meetings and training.
• Maintain regular attendance in compliance with Everwood Company Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Everwood company Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to maintain confidentiality of information.

Physical requirements:

• Ability to lift, pull, and push moderate weight (minimum of 20 lbs.)
• Ability to bend, lift, and be standing or walking during the entire shift
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
• Must have a valid driver's license for the applicable state able to drive.
• Weekend availability required. 

Equal Opportunity Employer (M/F/D/V)

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

Embassy Suites Winston Salem

460 Cherry Street

Benefits include:
Great starting rate and flexible scheduling
Vision / Dental / Medical Insurance
Up to 15 PTO Days (Paid Time Off) in the first year (PTO for part-time)
Full-time and Part-time positions
Hotel Discounts 

Night Auditor

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Education & Experience:

• High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.

Physical Requirements:

• Flexible and long hours sometimes required.

• Sedentary work, exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Late night shift.

Mental Requirements:

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high-pressure situations.

• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.

• Must maintain composure and objectivity under pressure.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.

• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

• Must be able to work with and understand financial information and data, and basic arithmetic functions.

• Must be willing to cross train in other accounting or hotel-related areas.

• Must be able to prioritize job functions in order to meet deadlines.

DUTIES & FUNCTIONS

___________________________________________

Essential:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.

• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.

• Always maintain a warm and friendly demeanor.

• Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

• Perform guest services functions as required (i.e., check guests in and out, take reservations, enter wake-up calls, etc.).

• Audit and reconcile financial and statistical reports.

• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount programs, Tax Reports, etc.) according to hotel standards.

• Prepare and distribute month-end reports.

• Audit and reconcile all Front Desk and Food & Beverage Cashier’s work.

• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.

• Prioritize job functions in order to meet deadlines.

• Ensure accuracy of all numbers reported including statistics.

• Input and update financial information into corporate communications network.

• Perform daily, weekly, monthly, and annual data processing system functions as required.

• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.

Marginal:

• Maximize productivity, identify problem areas, and assist in finding and implementing solutions.

• Respond to governmental inquires upon receipt.

• Handle guest requests.

• Attend meetings/training as required by management.

• Perform other duties as requested by management.

Ask for Walter!

Embassy Suites Winston Salem

460 Cherry Street

Benefits include:
Great starting rate and flexible scheduling
Vision / Dental / Medical Insurance
Up to 15 PTO Days (Paid Time Off) in the first year (PTO for part-time)
Full-time and Part-time positions
Hotel Travel Discounts 

The Lead Cook is responsible for supervising and assisting in the preparation of all food items for all outlets, Banquets, Room Service and Employee Cafeteria, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen, and storage areas while minimizing waste and maximizing cost/production ratio.

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field prepared.

• At least 3 years of related progressive experience or a culinary graduate with at least 1 year of progressive experience in a hotel or related field.

• Previous supervisory responsibility preferred.

Physical Requirements:

• Flexible and long hours sometimes required.

• Medium work – Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

• Withstand temperature variations, both hot and cold.

Mental Requirements:

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high-pressure situations.

• Must maintain composure and objectivity under pressure.

• Must be effective in handling problems in the workplace, including, preventing, identifying, and solving problems, as necessary.

• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.

• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

• Must be able to work and understand financial information and data, and basic arithmetic functions.

DUTIES & FUNCTIONS

___________________________________________

Essential:

• Approach all encounters with guests and employees in a friendly, and service-oriented manner.

• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.

• Always maintain a warm and friendly demeanor.

• Employees must, always, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

• Have a thorough working knowledge of menus and the preparation required to produce food according to hotel standards.

• Maintain cleanliness and organization of all storage areas.

• Assist in controlling costs by maintaining food cost within budgeted guidelines.

• Ensure the complete necessary of food and station preparation prior to the opening of the restaurant to ensure that guests are served promptly and efficiently during the Restaurant and Room Service operating hours.

• Ensure the completion and display of buffet food items according to the hotel standards.

• Assist and supervise on kitchen line during restaurant operating hours to maintain the highest standards of efficiency, productivity, and quality. Be able to support any position in the kitchen that needs help.

• Supervise and assist in the food preparation for Banquets as required, following specifications of Banquet Event Orders. Ensure banquet items are completed on time and check with Banquet Manager or Supervisor for time, cover count or any other changes.

• Supervise the preparation of food for the Employee Cafeteria, as necessary.

• Ensure that food is prepared following hotel standard recipes.

• Be familiar with all kitchen tools and equipment to include: Electric slicer, buffalo chopper, commercial blender, ovens, broilers, range tops, steam kettles, grill, fryer, mixers, food processors, meat grinders, steam table, knives, etc.

• Maintain the “Clean as You Go†policy. Be responsible for maintaining the sanitation and cleaning schedules of the kitchen. Keep all storage areas neat, orderly, and clean.

• Supervise and assist with the breakdown of buffets and kitchen line, ensuring proper storage of food and equipment at the end of each meal period.

• Ensure that all employees always practice safe work habits to avoid injury to self or other employees.

• Assist, as necessary, with the following: Scheduling, ordering, cost controls, training, production charts, daily inventory charts, overseeing daily prep list and ensure completion.

• Assist in maintaining a key control system within the kitchen.

• Be familiar with the hotel’s emergency procedures.

• Aid in the security of food items; ensure the meat locker, storeroom and walk-ins are locked when not in use.

• Ensure that the Employee Breakroom is kept neat, orderly, and clean.

• Maintain high food quality standards in the kitchen and find ways to improve upon them.

OPEN INTERVIEWS EVERY WEDNESDAY
2pm - 4pm - Just walk in!

Ask for Walter!

Embassy Suites Winston Salem

460 Cherry Street

Benefits include:
Great starting rate and flexible scheduling
Vision / Dental / Medical Insurance
Up to 15 PTO Days (Paid Time Off) in the first year (PTO for part-time)
Full-time and Part-time positions
Hotel Travel Discounts 

Introduction:

We are seeking a friendly and professional Servers and Bartenders to join our team and provide excellent service to our guests. The Server will be responsible for taking orders, serving food and drinks, and ensuring that our guests have a positive dining experience. The successful candidate will have excellent communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Greet guests and provide excellent customer service

• Take orders and serve food and drinks, including making recommendations and answering questions about menu items

• Process payments and handle cash and credit card transactions accurately

• Maintain a clean and organized work area, including setting and clearing tables and washing dishes and utensils

• Communicate effectively with other team members, including the kitchen staff and management

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a server or in a similar role

• Excellent communication and customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Ask for Terry!

Embassy Suites Winston Salem

460 Cherry Street

Benefits include:
Great starting rate and flexible scheduling
Vision / Dental / Medical Insurance
Up to 15 PTO Days (Paid Time Off) in the first year (PTO for part-time)
Full-time and Part-time positions
Hotel Discounts 

JOB SUMMARY

A Bartender is primarily responsible for set-up of the bar, taking drink orders from customers, and preparing and serving alcoholic and non-alcoholic beverages in accordance to standards and procedures. Assists with food prep and service for the lounge.

QUALIFICATION STANDARDS

• Greet guests and provide menus and information

• Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank.

• Comply with attendance rules and be available to work on a regular basis.

• Arrange and cleans bar glassware and bottles

• Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages

• Check customers’ I.D.

• Follow all health and safety regulations

• Control and limit waste

• Maintain bar and lounge cleanliness

• Follow all rotation procedures to ensure freshness and quality

• Slice and prepares garnishes

• To inventory all beverage products, mixers, etc., prior to and after each event for cost reconciliation purposes.

• Assist with all reasonable bar back duties as required

• Assist with preparation and service of bar menu

Education & Experience:

• No formal education needed

• Hotel experience preferred

• Must be able to communicate in English

• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.

• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.

Physical requirements:

• Ability to bend, lift, and be standing or walking during entire shift

• Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation.

• Perform other reasonable job duties as requested by Supervisors.

• Ability to lift, pull, and push moderate weight (minimum of 20 lbs

Equal Opportunity Employer (M/F/D/V)

Ask for Terry!

Embassy Suites Winston Salem

460 Cherry Street

Benefits include:
Great starting rate and flexible scheduling
Vision / Dental / Medical Insurance
Up to 15 PTO Days (Paid Time Off) in the first year (PTO for part-time)
Full-time and Part-time positions
Hotel Travel Discounts 

Everwood is a fast-growing hospitality management company is looking for you. We take pride in creating memorable experiences for our associates, guests, ownership and our communities. We care for people so they can be their best! Care is in the heart of what we do.

JOB SUMMARY

A F&B Server is primarily responsible for preparing appetizers and serving drinks. The attendant has a passion for food and beverages, as well as a passion for serving. You are pro-active and provide exceptional service to our guests.

QUALIFICATION STANDARDS

• Monitor area to ensure adequate supplies of food, beverage, trays, plates, utensils, napkins, condiments, etc. to serve all guests; replenish bullet items and areas as necessary.

• Follow preparation methods, times, and quality and presentation standards. Monitor taste, appearance, texture, serving temperature, portion size, and garnish method as required.

• Welcome guests and respond to requests in a prompt and professional manner. Refer any serious matters to management.

• Purchase and/or requisition for purchase inventory to ensure adequate minimum and maximum stocks of all food, beverage, material, and equipment.

• Monitor and control food and beverage costs and ensure procedures are followed to ensure the security and proper storage of food and beverage products, inventory, and equipment and to minimize waste.

• Maintain clean, neat, and well-organized work and buffet area, which may include but is not limited to hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, sneeze guards, and counters. Empty trash receptacles and clear tables as required.

• Check the working condition of equipment and machinery in accordance with specifications. Report to supervisor all unsafe or malfunctioning equipment, safety hazards, or any other maintenance and repair needs.

• Promote teamwork and quality service through daily communication and coordination with other departments.

• Assist with other duties as assigned. Basic reading, writing, and math skills and some prior food preparation experience preferred.

Education & Experience:

• . High School diploma or GED preferred. No prior experience is required, but is preferred

Physical requirements: Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without

• assistance.

Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Equal Opportunity Employer (M/F/D/V)

Embassy Suites Winston Salem

460 Cherry Street

Benefits include:
Great starting rate and flexible scheduling
Vision / Dental / Medical  / Life Insurances
Up to 15 PTO Days (Paid Time Off) in the first year (PTO for part-time)
Full-time and Part-time positions
Hotel Discounts 

Steward Job Description

A steward assists in keeping a restaurant, bar, or lounge clean and sanitary, and assists in cleaning dishes and tending to customers' needs. The steward may also perform basic administrative tasks, such as answering phones, taking reservations, and giving out basic information.

The Steward is responsible for providing attentive, courteous, and efficient service and assistance to all guests as needed. The Steward must be courteous, patient and have a positive attitude at all times.

An individual working as a steward should possess skills like customer service orientation, people skills, communication, and interpersonal skills, time management, problem-solving and teamwork.

Duties: 

• Cleaning and setting tables and placing seasonal decorations, candles, and tablecloths.
• Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender.
• Keeping menus clean and presenting them to customers.
• Stocking wait staff serving stations with napkins, utensils, trays, and condiments, and assisting the wait staff with all aspects of service.
• Clearing tables and preparing them for the next customers.
• Assisting in cleaning and opening or closing tasks.
• Scraping food from dirty dishes, pots, pans, plates, flatware, and glasses, washing dirty dishes, and putting them away. Washing dishes.
• Assisting with sweeping, mopping, and polishing the restaurant, bar, kitchen, and equipment.
• Transporting used linen to or from the laundry or housekeeping section.
• Assisting with unloading and storing stock.

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• Experience in a hotel or a related field preferred. • High School Diploma or equivalent required.
• Must meet the age limit for serving alcoholic beverages.

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Physical Requirements:

• Flexible and long hours sometimes required.
• Physical, intensive work – Exerting up to 50 pounds of force occasionally, and/or 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand and walk during entire shift eight-hour shift.

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• Must be able to convey information and ideas clearly.
• Must be able to work well in stressful, high-pressure situations.
• Must be effective in handling problems in the workplace, including, preventing, identifying, and solving problems as necessary